Easter Trading Hours
Wishing all our current, future and present clients a very happy and safe Easter!
We have arranged for trade companies to be available on call for any urgent/emergency maintenance that may occur during this time.
We do kindly request that you email your Property Manager in the event that you have had an emergency repair to notify them of the issue.
Office Closed
5:30pm, Thursday 28th March
Office Opens
9:00am, Tuesday 2nd April
EMERGENCY CONTACT DETAILS
Office Contact
Sandy Elazzi | Email | Mobile Peter Agzarian | Email | Mobile
Plumber
Watergate Plumbing - Roy Seely | Mobile | Email
Aus-Care Plumbing Service - Patrick Sharkey | Mobile | Email
Electrician
Electrical Services - Katerina | Mobile or Peter | Mobile | Email
Locksmith
Dusk Till Dawn Locksmiths - Hassan (Cass) Zeatir | Phone | Email
Roofer / Handyman
Southern Cross Handyman Services - Sam Khoury | Mobile |Email
Handyman
Property Restoration and Maintenance - Mathew Delellis | Mobile | Email
What constitutes an emergency repair?
The law distinguishes emergency repairs as being:
• a burst water service or a serious water service leak
• a blocked or broken toilet
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm or fire damage
• a failure or breakdown of the gas, electricity or water supply to the premises
• a failure or breakdown of the hot water service
• a failure or breakdown of the stove or oven
• a failure or breakdown of a heater or air-conditioner
• a fault or damage which makes the premises unsafe or insecure
What should you do if you are experiencing an emergency repair situation?
1. Call your Property Manager
2. If they are unavailable, please contact our approved emergency tradespeople.
Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman.
Should you have a non-urgent repair for our attention please lodge your request via the normal channels.